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Message Board > Southwest Airlines Chicago Office
Southwest Airlines Chicago Office
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james
Guest
Sep 25, 2026
8:31 AM 		The Southwest Airlines Chicago Office is a travel help desk for travelers with flights scheduled via Southwest Airlines who want assistance. Tickets for flights can be booked, flights changed, or tickets for departure canceled. Information about baggage policies and the right seat for your trip is available, as is help explaining check-in, passenger boarding, and travel documents. Whether you're flying for business or pleasure, short weekend getaway or family vacation, staff would like to provide you with the information you need to feel more comfortable planning your journey. Feel free to get answers to questions about fare class and flight schedules, fare types, special requests, and travel rules. Staff can assist with special needs passenger travel requests for seniors and children, and passengers needing extra assistance. Many travelers find it helpful to speak with a representative about the travel options available to them so they can make an informed decision about their trip. Staff can advise you about the baggage limits, security procedures, and aircraft amenities so you won't be caught off guard before your trip.


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