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WestJet Wheelchair Assistance +1–888–839–0502
WestJet Wheelchair Assistance +1–888–839–0502
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naayoon
Guest
Jun 19, 2025
3:00 AM
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WestJet Wheelchair Assistance service is designed to provide travelers with mobility limitations a smooth, respectful, and fully supported experience from the moment they book until they arrive at their final destination. When booking a flight, passengers can request assistance online or by contacting WestJet’s customer service, where details about their mobility needs—including the use of manual or electric wheelchairs—are documented to ensure proper accommodations are made. On the day of travel, WestJet staff are available at check-in to provide hands-on support with ticketing, baggage drop-off, and navigating through security. Guests receive assistance to and from gates, with wheelchair escorts available to help passengers move comfortably through the airport. Priority boarding is offered, along with aisle chairs for those who require help getting to their seats. During the flight, the cabin crew is trained to assist with onboard needs, such as seating comfort or retrieving personal items, ensuring all guests feel safe and cared for throughout the journey. Upon landing, assistance continues with help disembarking the aircraft, retrieving mobility aids at the gate or baggage area, and navigating through the arrival terminal. WestJet prioritizes the careful handling and timely return of mobility equipment to minimize stress and ensure a positive experience. Real-time updates about gate changes, flight delays, or boarding instructions are communicated clearly, and staff are available throughout the journey to answer questions and offer support. For added peace of mind, WestJet’s dedicated accessibility team can be contacted before or after travel to assist with special requests, equipment issues, or future bookings. Through every step—ticketing, check-in, flight, and arrival—WestJet’s Wheelchair Assistance program is committed to making air travel accessible, comfortable, and inclusive for all passengers who rely on mobility support.
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