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WestJet Wheelchair Assistance +1–888–839–0502
WestJet Wheelchair Assistance +1–888–839–0502
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naayoon
Guest
Jun 20, 2025
3:44 AM
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WestJet Wheelchair Assistance service is committed to providing safe, comfortable, and dignified support for passengers with mobility limitations throughout their travel experience. Assistance begins at the time of booking, where travelers can request wheelchair services online or by contacting WestJet’s accessible and knowledgeable customer support team, available 24/7. At the airport, trained staff are ready to assist with ticketing and check-in, ensuring guests receive help with documentation and are guided smoothly through security checkpoints. Baggage assistance is also available, with team members helping to handle and transport personal and checked luggage efficiently. Once at the gate, WestJet ensures passengers receive up-to-date flight information, including announcements about delays, gate changes, and boarding times, and priority boarding is offered so wheelchair users can board safely and without stress. On arrival, the airline’s ground crew continues support with deplaning, customs navigation, baggage claim, and reaching connecting transportation or flights, including the use of aisle chairs and coordination with other airport services as needed. For travelers with layovers or multiple flight segments, WestJet coordinates wheelchair support across all stops to provide a consistent and uninterrupted experience. The airline adheres to Canadian Transportation Agency accessibility standards and encourages early communication of special assistance needs to better personalize the experience. Throughout the journey, WestJet’s customer service team remains available to offer guidance, make updates to travel arrangements, and ensure each guest receives timely and respectful support. With a focus on accessibility, safety, and compassion, Wheelchair Assistance service helps create an inclusive travel environment, empowering all passengers to travel with greater confidence and comfort.
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